Data Center
 
Data Center
 
Your application is hosted at our reliable and secure data center in Portland, Oregon.
 
Security
Computer-controlled RFID keycards
Biometric scanning required for access
Video surveillance with backup
 
Network Connectivity
Network monitoring 24x7
Scalable and burstable connection
Redundant tier 1 fiber optic access into the data center
 
 
Power
N + 1 redundant UPS power supply
Dual grid feeds
Six primary feeds
On-site generation / on-site fuel / guaranteed fuel supply
Automatic transfer switch
Digitally monitored
 
Cooling
N + 1 redundant HVAC
Humidity and zone temperature control
 
Fire Detection and Suppression
Double interlock pre-action dry pipe fire suppression
     
 
Data Security
 
All data transferred from our servers to your computers and vice versa is encrypted via 128-bit SSL encryption. The encryption process establishes a private communication channel that enables secure data passage for all of your department’s data.
 
 
Telephone Network
 
Our phone system is designed to accept tens of thousands of concurrent phone calls, ensuring that your volunteers’ calls will always be instantly connected. Most phone calls will be answered and disconnected in less than 5 seconds.
 
Phone Network Facilities
Four geographically separated facilities
  Atlanta, Georgia
  Orlando, Florida
  Las Vegas, Nevada
  Eastern Europe
 
Call Capacity
Tens of thousands concurrent call capacity
Phone Network
N+1 redundant servers
Load-balanced among all four facilities
Seamless failover among all four facilities
3 levels of security
UPS backup power
On-site generators
On-site fuel supply
 
 
Next: Modules