Training
 
Training
 
We are dedicated to helping our customers use the Firefighter Response System and its features. Our training methods are designed to improve your department personnels’ ability to:
 
  Use volunteer response data to make informed decisions
     
  Add and edit administrative accounts
     
  Add and edit firefighter data
     
  Run, print, and export reports
     
  Export your Firefighter Response System database
 
 
     
     
Training Tutorials
 
Training tutorials are short videos designed to instruct users how to use the Firefighter Response System and its features. Training tutorials are available for viewing from the Firefighter Response System Support page.
 
 
User Manuals
 
User manuals are available for download and viewing from the Firefighter Response System Support page.
 
 
Online Learning
 
Online learning is provided as a free service to our customers as part of our commitment in providing superior customer service. Online learning is training that takes place at your location from a computer connected to the Internet and can incorporate various resources and tools. It combines training tutorials with one-on-one online support designed to answer any questions you may have as you go through the training tutorials.
 
 
On-site Consultation and Training
 
On-site consultation and training includes a session to familiarize and teach users how use the Firefighter Response System. In addition, our on-site training consultants can help you determine the best placement for station displays and review with your staff best practices for using response data. This will allow your department to take full advantage of the system's reporting functions. On-site consulting and training are offered in half-day (4-hour) sessions for a fee of $350 plus travel and lodging expenses.